How Do Online Reviews Impact Your Business?
80% Take Action After Reading Positive Online Reviews By Either Clicking To Website, Calling or Visiting Your Business.
Since Google uses reviews as a ranking factor for local businesses and 92% of consumers read online reviews, your star rating and frequency of reviews is paramount to your business converting the online customer. According to a survey done by BrightLocal, 84% of people trust online reviews as much as a personal recommendation. All this being said, what does your online reputation look like?
Your business might be like most local businesess. You have worked so hard to build your reputation offline but did not know how or are having problems building your reputation online.
This poses a major problem; with 97% of consumers searching online to find a local business, what your clients are saying about you online impacts both your image and placement on Google.
What Does The Online Reputation Of Your Business Look Like?
Consider these facts as cited on BrightLocal:
If your business has no Google reviews, negative or
old reviews. We Can Help.
There are 3 major hurdles that business owners face when it comes to online reviews:
1. Most business owners don't know how to get or ask their customers to do an online review.
2. The majority of consumers do not know how to do a Google review.
3. Business owners are afraid of getting negative reviews published online.
We have solved all three of the problems and now make it easy not only for you to get, but also make it easy for your happy clients to leave positive online reviews.
Feedback from unhappy clients is just as important to your business, so any negative comments about your business can come directly to you instead of going online which gives you the the opportunity to contact that client and rectify any misunderstanding that may have happened.